FAQ
Our wines are mainly sourced from Spain major regions— Galicia (Rias Baixas DO ), Ribeira Sacra, Ribeiro, Ribera Del Duero DO , La Rioja , Valencia, Jumilla, Almansa, Alicante, Bullas, Bierzo and Catalonia
Yes. You may request a private label for a minimum quantity. Please email us for more information.
Normal delivery within Singapore takes 1-2 business days. Urgent delivery requests will incur an additional cost of $30. For delivery to international locations, please write to us for detailed costs.
Full bodied red and white wines can be kept refrigerated for 3-5 days with a cork. The light white and rose wines can be kept refrigerated for 5-7 days with a cork.
Please store the wine in a wine cooler with the temperature set to 12-18º C or as indicated on our wine bottle.
Yes. Please contact us for more details.
Our minimum spend is $200 per order to qualify for a free delivery.
Yes. You may opt for self collection free of charge at our designated warehouse.
If you place an order today before 12:00 pm, you will be able to collect the wine on the next working day between 9:00 am to 12.00 pm. If you place an order today afternoon before 4.30 pm, you will be able to collect it on the next working day between 2:00 pm and 4:30 pm.
- Orders received after 4:30 pm will be considered as next day order.
- Orders received between 8:30 am and 12 pm on Fridays will be ready for collection on Monday morning after 9:00 am.
- Orders received between 12:00 pm and 4:30 pm on Fridays will be ready for collection on Monday afternoon from 2:00 pm to 4:30 pm.
- Orders received during non-working hours will be considered as next working day order.
We try to ensure that the wines listed on our website are in stock, so you should be able to receive your wines within 1-2 working days. If for any reason there is a delay, we will be sure to contact you to make arrangements for delivery.
Our delivery team works on weekdays, from 9:00 am to 6:00 pm. Our warehouse is closed on weekends and public holidays. If you have specific requirements for dates or times, do please make a note as you are placing your order. Otherwise, you can drop us an email at enquiry@bryanic.com
We accept payment via PayNow and major credit cards
In rare instances where the bottles are broken, heat-damaged or corked, please email or call us immediately at +65 9029 9568. We will arrange an exchange for the faulty bottle.
Please note that our exchange policy has a limit of 2 days. If 2 days have passed since your wines were delivered (or collected), unfortunately we can’t offer either a refund or exchange.
You may order as far in advance as you’d like but please place an order a minimum of 24 hours in advance for next day deliveries.